Disability Conciliation Service Logo and Heading
Conciliation
Cases


View Cases:-

Full List

Part III Goods and Services

Part IV Education

Search by Impairment

Search by Sector


Back to DCS home
  • 10 Samples

    Click on Description Below to View the Full Case


    .....Credit card company failed to send statements in Braille.
      
    .....Local authority failed to provide bills on audiocassette.
      
    .....Gym user with a visual impairment offered access on condition that he was accompanied by a carer or personal assistant
      
    .....School apologised for not making adjustments for a child with aspergers.
      
    .....Mobile phone provider failed to offer an accessible upgrade to a customer with a visual impairment.
      
    .....Additional support not provided by a University for a student with chronic fatigue syndrome.
      
    .....Hotel restaurant refused access to a customer with a hearing dog, citing health and safety as a reason.
      
    .....Wheelchair user refused access to a speed-dating event.
      
    .....University failed to make reasonable adjustments for a student with dyslexia.
      
    .....Wheelchair user unable to access the local branch of his high-street bank due to stepped entrance.